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HVAC heat pump furnace repair chesapeake va

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New Heating and Cooling Systems

Trane, Rheem, Goodman, Carrier, Lennox, Honeywell, Climatemaster, Ruud, York, Gibson, Maytag, Kenmore, Nordyne, Utica, Rinnai, Samsung, Mitsubishi, Sanyo, ICP, Bryant…  with so many brands available how do you decide?

To make matters even more difficult how do you choose a contractor after you figure out which brand you want?

Let Virginia Home Heating & Air Conditioning make it easy for you:

THE SINGLE MOST IMPORTANT DECISION YOU WILL MAKE is which contractor you select to install your new comfort system.  All of the equipment brands available today are pretty good.  Granted some are more quiet, some more efficient, but overall they are all dependable and will heat and cool your home IF THEY ARE INSTALLED PROPERLY.

Read On To Find Out What You Need To Be Aware of BEFORE Hiring a Contractor

It’s a fact - most heating and air conditioning systems are not installed properly!

Below are 5 key considerations for making a good decision when purchasing a new heating and cooling system.

1. Pick the Right Equipment Size

When it comes to heating and air conditioning equipment, bigger is NOT better. Some contractors will readily sell you a bigger unit than you need. It costs you more to buy it, and it can cost a lot more to operate and service. Even worse, an oversized system actually results in a less comfortable home. 

A Consumer Reports Magazine article stated:
“Beware of being sold an over-sized unit. An over-sized air conditioner will cycle on and off more frequently, causing noticeable temperature swings and putting more wear on the equipment.”

If your home is uncomfortable don’t just assume that a bigger one will take care of the problem. Actually, a larger unit can worsen existing uneven temperature problems. In almost every case, the best solution is to fix problems with your air ducts or house insulation, not to install a bigger unit.

Consumer Reports also found that
“An oversized air conditioner may cool a space too quickly, then shut off before it has completed the slower work of reducing humidity.”

2. Get Your Ducts In a Row

The second critical issue is your home’s existing ductwork: the hollow pipes that carry air to and from your furnace or air handler. Recent scientific research indicates that yours probably has a whole host of hidden problems that will degrade your new equipment’s performance.

A recent Department of Energy study states:
“Typical duct systems lose 25 to 40 percent of the energy put out by the central furnace, heat pump or air conditioner.”

Imagine ripping a hole or slit in a straw then trying to drink or blow through the straw. If your duct system has leaks, you are going to lose that conditioned air to your attic, garage or crawlspace and it won’t be cooling or heating your home….but it will be wasting your money! 

Poorly designed or improperly engineered ductwork will impede the correct flow to air to each room, and can cause high air pressures that work against the system.  This will affect your comfort, utility bills and the life of the HVAC equipment.

3. Make Sure Your New System Is Installed Correctly

Many poorly trained or careless technicians often create problems during installation. For example, sloppy workmanship often creates duct leakage where your new equipment is connected to your existing ductwork…we seal ours with airtight Mastic.

It’s also essential that your equipment has the proper refrigerant ( Freon ) charge. Most contractors( typically the lowest price guys ) make no correction for the actual length and internal volume of the copper lines in your system. They just use whatever refrigerant charge came in the new outdoor unit from the factory.

Because of this common mistake, a recent study by a major electrical utility found that 79% of newly installed systems had either significantly too much or too little refrigerant gas. This increases utility bills, reduces the amount of cooling created, and often causes premature failure of the new system.

It takes time and training to correctly measure the refrigerant gas charge for each installation. If you don’t choose the right company you may never know if the system is charged properly until years later when you have wasted hundreds or thousands of dollars on higher utility bills.  At Virginia Home Heating & Air Conditioning we make sure to properly charge your system AND we include your first year of maintenance so that a technician will follow up the installation and verify that the system was properly charged.

The copper tubing that connects the inside and outside components of most air conditioners and heat pumps also has to be the right diameter. Many new high efficiency systems need bigger copper lines than you currently have.

Flue gases, the poisonous exhaust gases from gas and oil furnaces and water heaters must be vented properly out of your home. An uninformed or unscrupulous contractor may install a new system without making required upgrades to the chimney or venting system, literally threatening the lives of your family.

4. Warranties & Guarantees

Most companies offer a one-year warranty on workmanship.  We offer a full ten year parts AND LABOR warranty on our installations – it comes standard because we see the importance of extended protection each and every day.  Today’s equipment has VERY expensive parts in it that will cost you much more than you might think in the event of a failure. 

Take a variable speed fan motor for instance; these parts typically cost about $1,200 to $ 1,700 to replace…not a fun purchase!  With Virginia Home you are covered for 10 full years – no charge for repairs any time day or night, weekday or weekend.

Warranty coverage applies to all parts located inside of the units installed.

5. Choose the Right Company

Selecting the right company is of paramount importance.  The knowledge, training, instruments and procedures from a reputable company will usually cost a little more, but it is absolutely worth it in the long run. 
As a rule of thumb if a sales rep tells you their company does something – they probably do. 

For instance, they may tell you that they always flush the old copper refrigerant lines before installing new equipment.  If you have to ask whether the company does (fill in the blank) the sales person will usually say “oh sure absolutely”.  That is code for NOT USUALLY, BUT HOPEFULLY WE WILL THIS TIME!

Wait until the end to ask questions about specific items that are important to you – it will help you to gauge whether the company / salesperson is interested in you and your needs or just getting another job and making a quick buck.

If you have any questions please reach out to us at 757-243-1514 or you can email us

We look forward to working together with you.  And for your convenience we have some great financing options if you need them.

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" We appreciate the time for installer took to isolate the problem and ensure that the correct installation was performed!"

Sandra H.


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Virginia Home Heating and Air Conditioning - HVAC, Heating and Cooling, HVAC repairs and installation, heating heat pump and furnace repair and maintenance, Serving the Tidewater Hampton Roads VA cities of: Virginia Beach, Chesapeake, Norfolk, Suffolk, Portsmouth, Hampton, Newport News, Yorktown, Poquoson and Williamsburg, VA.

Virginia Home Heating and Cooling

841 Juniper Crescent Suite 104
Chesapeake, VA 23320

Phone: (757) 243-1514

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